Internet Access

Author

Carina Alessandro

Published

May 11, 2023

In the years 2020 and 2021, students across the country spent their mornings and early afternoons connecting with their classmates and teachers through zoom, while many of their guardians worked from home, attending meetings and working digitally. It wasn’t a perfect system, though— some had to interrupt to apologize that they couldn’t participate at the moment because the audio keeps cutting, or the internet is too slow. In NYC, a quarter of households— a high percentage being black, hispanic, low-income, and/or senior— lack a broadband subscription. Between 11 and 13 percent of students of the DOE had inadequate internet access during remote learning. What the pandemic taught us, among other things, is that our society relies on the internet and the already marginalized are further disadvantaged by lacking access to it (“Access to Internet in NYC”).

To improve these conditions— due in large part to “digital redlining” in which internet service providers exhibit discrimination in internet infrastructure in specific geographic areas, facilitating little competition to compete for customers and, therefore, little affordable service— the mayor’s fund supports the digital inclusion fund and the Office of Technology & innovation launched the NYC Internet Master Plan. The National Digital Inclusion Alliance, who’s found examples of the digital redlining which “put redlined communities at a significant disadvantage in attracting and retaining residents and businesses, compared to better-served neighboring areas” contains the New York fund which “supports a range of non-profit partners to deliver equipment and digital literacy programs, enabling public housing residents to maximize their economic and educational advancement” (“New York Digital Inclusion Fund” and Current Initiatives - Mayor’s Fund).

The NYC Internet Master Plan, released to give New Yorkers access to necessary tools for “every facet of their lives, including employment, housing, health, and government services,” led to bills aiming to “provide mobile hotspot devices to public school students, raise awareness of affordable internet programs, and increase transparency around cable franchise agreements” (“New York City to Close Digital Divide for 1.6 Million Residents” and “Access to Internet in NYC”). The plan has, for example, started deployment of fiber-optic internet into two affordable housing complexes, and the website already includes portals to amenities such as childcare tracking, online 311, open data, and a wifi kiosk finder—all of which would be thoroughly difficult to find without internet. It even has vaccine appointment finders, mobile apps for emergency updating, a food donation/receiving finder, a work ticket manager, and a crime reporting tool (NYC Office of Technology and Innovation). Having access to these amenities put people at a significant advantage, so it’s extremely important that the city has initiatives to incentivize and support its inclusion for all its residents.

Works Cited (annotated):

“Access to Internet in NYC.” Data Team, https://council.nyc.gov/data/internet-access/. Accessed 2 Apr. 2023.

Current Initiatives - Mayor’s Fund. https://www.nyc.gov/site/fund/initiatives/current-initiatives.page. Accessed 2 Apr. 2023.

“New York City to Close Digital Divide for 1.6 Million Residents, Advance Racial Equity.” The Official Website of the City of New York, 28 Oct. 2021, http://www.nyc.gov/office-of-the-mayor/news/724-21/new-york-city-close-digital-divide-1-6-million-residents-advance-racial-equity.

“New York Digital Inclusion Fund.” National Digital Inclusion Alliance, https://www.digitalinclusion.org/nydifund/. Accessed 2 Apr. 2023.

NYC Office of Technology and Innovation - OTI. https://www.nyc.gov/content/oti/pages/. Accessed 2 Apr. 2023.